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Palm Pre available in Canada later this year

Globe and Mail Update

The touch screen smart phone will be sold exclusively through Bell Mobility beginning in the second half of 2009 ...Read the full article

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  1. Colin Bowern from Waterdown, Canada writes: Ugh.. Have you ever dealt with Bell customer service? I'd rather poke my eye out with a needle sometimes. Telus or Rogers would have been a better choice IMHO. Now I'll have to wait even longer for the Pre I guess because I'm not going back to Bell after being free of them for this long.
  2. Stewart Midwinter from Calgary, Canada writes: Bell's network uses dead-end CDMA technology. You won't be able to use your Bell Pre in very many other countries. Meanwhile, the GSM technology used by Rogers and Fido is used in 80% of the world. Both Bell and Telus are working to introduce GSM-compatible networks (likely in time for the Whistler Olympics), so you might want to hold off for the 2nd version of the Pre.
  3. Howard Young from Canada writes: Does anyone know if the 1st gen pre contains technology that allows it to work with both CDMA and GSM networks? For example, the Blackberry Storm is capable of running off both types of networks.
  4. m y from Canada writes: what's wrong with this is: BELL.

    no thank you.

    this country needs more competition and less regulation.

    so much coverage is useless in Canada.

    only need it in major centres and major travel routes, the rest is useless.
  5. Alex V from Toronto, Canada writes: Bell doesn't even cover North York, in Toronto, properly. Until they move on to GSM I would not touch them.

    In our family we have both Bell and Rogers phones.
    I can get a signal on my Rogers phone in the basement, while my son's Bell phone drops calls all the time. And no, it's not the hardware: same think was happening with Telus (same CDMA technology as Bell), while Fido, Rogers, Petro-Mobility (which runs on the Rogers network) are doing just fine.
  6. M K S from Toronto, Canada writes: I can still remember when Bell introduced the touch tone phone.

    Yes, those were the days. I remember the consumer with the new phone being warned by a voice over not touch the '*' button and then he does and then he vanishes.

    But it has been all down hill with Bell since then.
  7. Brad Richert from West of Canada, Canada writes: Palm just shot itself in the foot with their exclusive carrier.

    I would be interested, seeing as the beloved iPhone has more than its share of issues and the Blackberry simply doesn't offer what I need, but I will never go back to Bell.

    The communications industry is disastrous for the consumer in the first place, but Bell is the lowest of the low. Rogers may charge awful prices, but their service is unsurpassed (as horrible as it is) by the other two. Telus still has horrendous customer service issues while Bell suffers on all fronts.
  8. M D from GTA, Canada writes: Alex V from Toronto, Canada writes: Bell doesn't even cover North York, in Toronto, properly. Until they move on to GSM I would not touch them.

    In our family we have both Bell and Rogers phones.
    I can get a signal on my Rogers phone in the basement, while my son's Bell phone drops calls all the time. And no, it's not the hardware: same think was happening with Telus (same CDMA technology as Bell), while Fido, Rogers, Petro-Mobility (which runs on the Rogers network) are doing just fine.

    ------------------------------------------------------
    Don't get me wrong, I do hate Bell, but your comment is far from credible. Sorry, your house doesn't represent an accurate model of Canadian consumers.
    In my house Telus and Bell work, Rogers and Fido do not. Big deal. It depends on the dispersion of towers. There are weak, and strong areas either provider may excel in.

    4G LTE technology is on the way - everyone will hop onboard and will be at even strength. Customer service will matter most at that point.
  9. Angry West Coast Canuck from Canada writes: What the hell is the problem with these hardware makers that they engage in these stupid "exclusive" deals with certain operators?

    I'm going to wait for LTE before getting a fancy phone. Hopefully if everyone jumps on board of that bandwagon then we'll start having a choice and competition here in Canada. Right now it's nothing but ripoff ripoff ripoff, especially in the data market.
  10. Doug Dewan from Canada writes: Bell will be rolling out the next generation 4G this year...I assume the Palm will ride on this. I've been told Bell will also have the iPhone this fall on the 4G network so you can get the iPhone on the latest and fastest network available.
  11. Norm Jom from Petawawa, Canada writes: Glad I never became addicted to a cell phone.
  12. Nick Simmons from Canada writes: I wouldn't get too excited, Bell. This phone hasn't even been released to carriers yet, but the pre-release reports are already talking of a woeful battery life due to multi-tasking of applications. Be prepared for another BlackBerry Storm damp squib.
  13. Irish 222 from Ottawa, Canada writes: "The touch screen smart phone will be sold exclusively through Bell Mobility" ...umm then its Thanks but No Thanks for me... I would rather use a string and 2 tin cans than deal with Bell Mobility again.
  14. Davin Granger from Canada writes: Sorry Doug -- Bell isn't coming out with 4G for a least a couple of years. What they are rolling out for Whistler is 3G HSPA (What Rogers calls 3.5G). LTE (the 4G) won't be available anywhere in teh world before 2010. Essentially Bell is building a network for HSPA (that rogers already has). The rub is, if this phone is CDMA, it won't work on that network. Mindboggling idiocy -- but not surprising. Both Bell and Palm are past-masters who have stumbled big time and are doing anything to get back in the game.
    Unfortunately customer service takes time to improve, so instead they are hoping you are distracted by a shiny new touch-screen phone (late-arrival to the iphone me-too party) on a network that is half the speed as HSPA.
  15. R OBryan from Canada writes: Bell Canada vision is choosing products from a company that has been struggling and who's comes into the market already a 3rd player. Bell is chasing to keep their customers. I compare Bell with Air Canada.....so many years as a monopoly and they just don't know how to compete and provide quality service and products.
  16. Mr. Green-Jeans from Calgary, AB, Canada writes: I'm going to wait for LTE before getting a fancy phone. Hopefully if everyone jumps on board of that bandwagon then we'll start having a choice and competition here in Canada. Right now it's nothing but ripoff ripoff ripoff, especially in the data market.
    ---------------------------------------------------------------------------------

    You'll be waiting some time then. Don't expect LTE to be around for a couple of years yet ..... maybe longer here in Canada.
  17. A McUrrie from East York, Canada writes: so much coverage is useless in Canada.

    only need it in major centres and major travel routes, the rest is useless.
    -------------------------------------------------------------------

    Do you have any idea what percentage of Canada is actually covered by cell phone transmission? 5-10%. And good luck cutting cell service to Brandon and Trois Rivieres. Any cell company that tried that would have its CEO hauled up in front of a House of Commons committee that his or her head would still be spinning by the time of the next election.
  18. Bob Katayama from Toronto, Canada writes: I am reading lots of negative comments about the carriers but no comments about the fact that the Palm Pre is probably the first ever popular manufacturers device to be available in Canada immediately after launch. We usually have to wait 12 - 18 months after carriers in the States get the new device. This announcement is great from my perspective. This is the start of more products being made available in Canada immediately. No more 6 - 9 months of evaluation by Canadian carriers after launch in the States Thank You. www.technobrains.com
  19. Mr. Green-Jeans from Calgary, AB, Canada writes: We usually have to wait 12 - 18 months after carriers in the States get the new device
    ----------------------------------------------------------------------------------

    Get real, the only time we waited that long was for the stupid Iphone, take a look at the Blackberry storm or the Samsung product, we had those almost the same time
  20. Geriatric Gardener from Canada writes: Before anyone gets too excited about this check out the Bell support forums or the Instinct board www.instinct-samsung.com/index.php?board=63.0. Learn about how Bell rolled out the Samsung Instinct and how arrogant and deaf/dumb they were to their customers when the phone didn't work as advertised because Bell disabled features built into the phone in order to force people to buy additional services. Once bitten, twice shy.
  21. Bob Katayama from Toronto, Canada writes: Mr. Green-Jeans from Calgary, AB, Canada writes: We usually have to wait 12 - 18 months after carriers in the States get the new device
    ----------------------------------------------------------------------------------

    Get real, the only time we waited that long was for the stupid Iphone, take a look at the Blackberry storm or the Samsung product, we had those almost the same time

    So where have you been the last 5 years. It's only been since last year, things have started to improve. :-) I have used numerous devices that were never available through carriers locally. I had to acquire them from abroad to test custom software being developed.
  22. scared monkey from Overcharge, Ontario, Canada writes: I love Palm products, my TX is still going strong, I would love to get this phone, but not with Bell . I will be canceling my service with them after 30 years of land line, and 10 years of mobile. Their service and customer attitude is above reproach, A celebration dinner or party is definitely in order when the magical end of contract day arrives, goodbye Bell, ....goodbye...
  23. Nick Simmons from Canada writes: If you really want a Palm phone, wait a few months for the Palm Pixie, which is destined to be a smaller version of the Pre, but with all the bugs ironed out.
  24. Nick Be from Toronto, Canada writes: Stick with a service that offers GSM. Bell does not. A GSM phone has greater world wide coverage even from a cruise ship any where in the world. Why waste your money on just a limited service. The IPHONE is only available in GSM. Smart move on their part. It is the world wide standard.
  25. O Perdana from Canada writes: "The current days of the internet will soon be over." said Rupert Murdoch in a conference call with reporters and analysts.
    See Thursday 7 May 2009 01.17 BST
    http://www.guardian.co.uk/media/2009/may/07/rupert-murdoch-charging-websites
  26. david woolverton from peterborough, Canada writes: can not wait to get the Pre on Bell!!

    i have been using a palm treo extensively everyday for the last 3 years on Bell ... no dropped calls, no coverage issues, no hardware issues .. just super reliable.

    so with the amazing multitasking touch screen of the Pre it is going to be awesome.
  27. Stephen Green from North Saanich, BC, Canada writes: PALM has made an error in selecting BELL. BELL is useless, has old carrier technology which can not be used in a good number of other countries.

    GSM/3G and the new 4G are the way to go.
  28. anna kay from toronto, Canada writes: It is over, Blackberry (RIM) won.

    Then again I am not a Palm shareholder so why not?
  29. Martin Reid from Hamilton, Canada writes: Rogers technology is fine if you are a world traveller and can afford the exhorbitant int'l rates. I would dream of taking my cell with me to UK Cuba etc. So exisiting technology is fine. Little distrurbing the suggestion Bell may switch to a new tech and legacy all these phones - surely that would be suicide
  30. bruce desjardins from Windsor, Canada writes: Oooh, a comeback phone on an old network.

    I just switched to Rogers from Bell and couldn't be happier. This won't bring me back.
  31. Tom From Ottawa from Canada writes: I think Palm is an excellent product, but I won't get involved with anything that means dealing with Bell Customer Service. I learned that painful lesson a long time ago and will never se foot in a Bell store again. Too bad, because Palm is a great product.
  32. marc *.* from quebec, Canada writes: The best way to be a Bell customer is not to deal with them. I have been on prepaid for several years with no problem. When they know you have no contract and can leave tomorrow, problems get fixed fast.

    Having been with Bell for internet service, I would never go back to them for anything that involves a contract.

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