Posted on 11/11/03
Value for e-biz spending the new mantra
When Canada's oldest retailer went on a technology shopping spree, it was determined to get full value for its $275-million e-business spending splurge.The economy was cooling down and Hudson's Bay Co. was keenly aware of the need to be cost-conscious in a highly competitive market with razor-thin profit margins. But the company also knew it needed to invest heavily to integrate "a bunch of disparate technologies" acquired during two decades of expansion and take advantage "of all manner of opportunities to improve our efficiency and effectiveness," says Gary Davenport, HBC's vice-president and chief information officer.
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